Developing Strong Talent Strategies

…you have to think about “what’s my talent strategy that makes my business strategy successful?”

-Jen

This is Better than Before with Tony Richards, a business leaders podcast. Each week will provide you with top business insights, fresh perspectives from world-class guests, and the tools you need to lead better than before. And now, here’s your host, author and business coach, Tony Richards. Hello, everyone, and welcome to the program where we have Dr. Oz as our un-authenticated, unofficial and unauthorized team doctor. Today on the program, my guest is Jennifer Thornton and this month, we’re talking about performance. Jennifer is one of the world’s foremost coaches on talent and performance. Why you can’t throw payroll at your problems and how to avoid falling off the talent cliff.

0:01:38.8 S1: I will also be showcasing a role clarity and leveraging it for elite performance and our leadership and business lesson a little later on in the program, it’s all coming up today on The Better Than Before podcast. Sponsored by University Subaru. Join us for the Subaru “A Lot to Love” event going on now. University Subaru homegrown and proud of it. Because Adventure still needs chasing. We gave the newly redesigned 2021 Subaru Crosstrack a more powerful engine. Plus standard symmetrical all-wheel drive. Subaru is the most trusted brand for six years running according to Kelly Blue Book. Love, it’s what makes Subaru, Subaru. Join us for the Subaru “A Lot of Love” event, going on now. University Subaru home-grown and proud of it. See dealer for details.

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Hello everyone, and welcome back to Better than Before. My guest today is Jennifer Thornton. I have been wanting to have Jennifer on the show for quite some time. She has developed her expertise and talent strategy and leadership professional development over 20 plus years as an HR professional. She’s led international teams across Greater China, Mexico, the UK and the United States, to expand into new markets, managing franchise retailers and developing key strategic partnerships all while exceeding business objectives and financial results. The rapid growth of her consulting firm, 304 Coaching has been largely due to Jennifer’s unconventional approach to building innovative workforce development solutions for companies who are facing breakthrough growth and accelerated hiring patterns. She is a sought after business strategist, specializing in start-ups and large value-based organizations, and she assists her clients in building talent strategies that complement their business strategies to ensure exponential growth. She lives in Texas with her family and her rescue dogs. We were talking a little bit before we went on the here.

0:04:36.5 S1: Of course, everyone knows what a dog person I am and both a minor rescues also. In her free time, she enjoys reading Historic Preservation, remodeling her lake home and spending time with her best buddies. And so, Jennifer Thornton, welcome to our program.

0:04:52.8 S2: Thanks for having me. It’s gonna be a fun show.

0:04:55.5 S1: Yeah, tell me, what part of Texas do you live in?

0:04:57.6 S2: I am in Dallas, Big D. I live actually in Dallas.

0:05:01.9 S1: So you’re in the metro? Yeah, okay, good. I have some friends down there, one and a peer colleague that I spoke to a couple of weeks ago. Then also a girl that I grew up with in Kentucky, who now lives in the suburb towns around Dallas. I can’t remember exactly the exact name of the town she lives in, but anyway, you guys went through some rough stuff here just a little bit ago.

0:05:29.1 S2: We did, yeah. Power and water became a luxury for about a week, which was really tough. I learned that I was not meant to be a Pioneer, I was born in the right time. Oh my gosh, I’m too soft to be without water and electricity.

0:05:46.7 S1: Yeah, he [my friend] said his family, they were all sort of huddling around the fireplace, a wood-burning fireplace at night. And they only had a few cans of soup and crackers that’s gonna last them for several days and it just sounded horrible. I’m glad you guys are kind of past that now.

0:06:06.8 S2: Yeah, me too. Once it was over, we went back to your typical Texas winter. It was 70 degrees sunny and beautiful. It was like it never happened. Yeah.

0:06:14.5 S1: It only happens to you guys once in a blue moon, so that’s a good thing. It was eight below zero here with a wind chill of about 20 below for, I don’t know, a couple of days. We get those about every other winter or something like that. And they only last a little while.

Tell me a little bit about what was it that really got your attention to move from being a corporate type executive to moving into private practice and helping people with these things.

0:06:44.6 S2: So I think for so many of us, it’s a journey, and there’s a lot of pieces that kind of start to click in together, and then there’s that moment where you’re like “Oh, I’m done, I have to do something different”. In the last several years in my career, I had the most incredible job, I headed up an international HR department, I had teams all over the world, it looked incredible on social media, it was a very glamorous. It was a ton of fun and it changed who I was in a very positive way. I learned so much about myself, I learned so much about how to really connect with people and lead with people. And as an HR executive, it was always a goal of mine to help executive teams come together in a productive and useful way to ensure that the teams are able to deliver on the results. But, when you work internationally, it’s hard enough to get a bunch of executives on the same page, but you add in time zones and culture and language and, wow, it gets really challenging. I really started to see the impacts of when there’s just not executive alignment and it’s really dangerous for an organization. At that time period I also started doing my own kind of self-discovery about why I had certain beliefs or thoughts and it was a perfect storm. I was starting to learn about the neuroscience of the brain and how that impacts leadership and I was seeing all the stuff going on. I got to a moment where it’s just what I wanted to do all day, every day, was to help people really start to.

0:08:20.2 S2: Understand the positive impacts of leadership and helping people recognize how we’ve always led was breaking. 2020 broken it. Going forward, we’re going to have to lead in a way that wasn’t built for the industrial revolution, it was built for today’s times. And so that’s kind of what inspired me. And what I get to do today, every day.

0:08:43.2 S1: Boy, you’re speaking my language. We could take any one of those things you just talked about and spend the rest of our time together. But, I’ll kinda try to stay on track here. You’re getting me excited and I have a tendency to meander around. Let’s talk about something you call, it’s your term, you call the Talent Cliff. I assume you can fall off of that thing, right?

0:09:07.5 S2: Yeah, well, your business can fall off and your sales fall off of it. So I always watch startups, and it’s very interesting to watch startups, whether you’re in an established organization or truly an independent start-up. In the beginning, the people who create it, their skill set is more advanced than their business results because that’s what creates the conception, right? I have all these ideas and I’m starting to get it off the ground. What happens so often is those leaders chase the business ____ and they start chasing that and you should but, on top of that, you have to think about what’s my talent strategy that makes my business strategy successful?

And so often we don’t do that. We don’t think about developing our teams like we develop our product. So the product continues to do well, and all of a sudden it takes off and it takes off and is out performing the skill set of the team. So what happens then is fear sets in, struggles with talent, we start getting highly directive because we’re in fear of our results, we’re mad about someone’s performance. Then instead of leading in a way that helps people grow, we actually lead in a way that deteriorates their success. Our best people are not gonna put up with that, they’re gonna start to leave.

0:10:43.9 S2: You get left with, yeah, the people are going, Yes, yes sir. No, ma’am, and aren’t really pushing you as a thought leader in the organization, and so your talent then starts to deteriorate incredibly quickly and you kinda go off that cliff, and now all of a sudden, if you don’t have the talent and it’s gone off the cliff and your cells are right behind it, and we see it happen one too many times, and fast growing organizations will.

0:11:09.2 S1: You add in complications too of acquisitions, and then you do M and A. And as you said, perhaps depending on the geography, maybe you’ve got some of the other things you mentioned like cultures and language and some other stuff, it just gets bigger than we can balance all at the same time.

0:11:31.4 S2: It does, and it amazes me, you’ll talk to someone and they’re going in to talk to some investors about investing millions of dollars in their organization and man, they have everything you can think of. Figure it out, right? They got all on paper, but if you stop and say, Well, how are you gonna figure out the people to make that happen? They’re like, Oh, it’s like this. This whole other piece that most people leave out of their business strategy is how are we gonna make sure that the people we hire or who are gonna hire can handle the business we’re going to create? So.

0:12:03.2 S1: When you’re developing a talent strategy, and I’m sure every business is unique and customized, but there has to be probably a few keys that you apply every time. Right, can you share some of those?

0:12:18.3 S2: Yeah, I think that one of the things that’s important, no matter where you are in business, whether you’re a startup, at established organization, one of the biggest pieces of it is teaching and educating executives on how to create a culture where innovation is king, and people will say, you can innovate here, you can share your ideas, you can do all of that, but what they don’t do is they don’t create an environment where failure is celebrated, and you cannot innovate if failure is not celebrated, and so too often executives want perfection, and perfection is… It stalls out. It’s a roadblock to innovation. And so that’s one of the biggest pieces is how have we created a culture of innovation and acceptance and celebration of fear…

0:13:13.2 S1: Yeah, because people just get afraid to take chances or do new things or try new ideas, or even present ideas sometimes, because they’re afraid of perhaps the backlash. Now, one of you have a whole complement of things that are my favorites that you say, but one of my favorite sayings that you have is throwing payroll at your problems and… So tell me what you mean by that.

“We ask people to do work that doesn’t impact the business all day, every day, because we think it’s nice or we like it, or it’s just the way we like to see it done, and it really has no impact and you start removing that. I call that vanity work.”

-Jen

0:13:41.3 S2: Oh my gosh, I love that. And yes, throwing payroll at problems. We all do it. So that is when you get to that crisis mode and your team’s overwhelmed and no one, you’re thinking, Well, just go hire someone and they’ll fix it all, or my team’s overworked, I’ll just hire one more person for that team. But we have to stop and ask ourselves, Why is the team selling… Why is the team struggling, why are they overwhelmed? Is it truly work or have we not provided the right resources, the right education, the right situation, have we created a world where perfectionism is the only way to survive so people are frozen in fear, and so when you go to hire someone before you hire them, look at what you already have and how can you invest in the current team, ’cause oftentimes, if you’re gonna say, I don’t know, hire someone, you’re gonna spend 70000 on payroll. What if you put 70000 into the organization around education or technology, or re-organizing or taking out work that doesn’t matter, I call that vanity work. We ask people to do work that doesn’t impact the business all day, every day, because we think it’s nice or we like it, or it’s just the way we like to see it done, and it really has no impact and you start removing that.

0:15:04.5 S2: You may find that those payroll dollars could be better invested inside your organization, and then sometimes you may discover, you know what, I do need to hire someone, but don’t always guess that hiring someone else on the team, we’ll fix the problems you currently have.

0:15:19.9 S1: A hope… I know there are a lot of executives that are listening to our show today, and I hope taking your words to heart because you just laid out a strategy there for making all their dollars more effective, so I’m gonna get to the neuroscience… You got me all excited with mentioning neuroscience earlier, and all of you out there, get your ears kind of stretched out and get ready to listen because several of us, even though I’m not sure exactly what this is, Jennifer is gonna clarify it for us, so get your ears ready, but what… Is the addiction to being right?

0:15:58.6 S2: What are my favorite things to talk about? So what is so interesting about our brain, it’s all based on just chemicals doing their thing, and it’s all unconscious, and what we know about an addiction is when you get your addiction of choice, whether that’s shopping or a substance or… Gosh, what else? Anything else? Sugar, that’s a popular one. When we receive it, we have a dopamine hit and the dopamine hit feels good now, it doesn’t last that long, but it feels good at the time. What is interesting about the human brain is when we are right, we get the exact same dopamine hit as we would and other feel-good situations, and what we know about addiction is the more you get it, the bigger it has to be the next time, and so if you are right and it feels good, and for whatever reason, that’s kind of something you enjoy, and then say you’re a fast climber in your career and you’re right a lot, and you’re just climbing that ladder and you are… Right, right, and more, right? By the time you get pretty far in your career, there’s a good chance you could be addicted to that, and I think we all know those people that we worked with early in our career that were collaborative and open-minded, and you could have really incredible sessions and talk to them and think through things, and now I think the way they think or there’s a problem, they will fight you over the color of a Creon, just to be right, and you give it and you go, Yeah, you’re absolutely right.

0:17:33.0 S2: And when that addiction takes on just like any addiction, it’s damaging to everyone around you, and it is incredibly damaging to organizations when you have an executive that is addicted to being right and is no longer willing to hear the truth.

0:17:48.3 S1: Yeah, I have heard addicts say that over time, what ends up happening is that initial feeling that you used to get from the addiction, you start chasing it, you start doing it more and more trying to get that just one little bit of a feeling that you used to get from an easy first couple of times, right. It’s a gambling. I’ve heard gamblers say that, that you got in there and it seemed easy at first, and then over time, they lost a lot of money because they were chasing that feeling of winning and hitting the… Hitting the jackpot when at first, it really wasn’t as a big a deal, but then over time, the hunger got really, really strong, and I can see where that would be very debilitating for a leader.

0:18:37.1 S2: Well, when you look at history, one of the examples I always love to talk about is Kodak, Kodak was in an incredibly strong organization, and they had the first digital camera in the 70s, and the inventor of it, David also… It’s also something… Sorry, pronounce it. He went in and said, Look what I figured out. And the executives were like, That’s ridiculous. No one’s gonna wanna buy something where you can only see your pictures on a TV, ’cause at the time, that’s the technology they had, you would show it on the TV, they thought that’s just a horrible idea, and then the marketing department said, Well, we could probably figure out how to sell it, but it hurt our film cells, so we don’t want to hurt our film cells, and so they got the patent for it, which was smart, because then here came those digital cameras, and they held the patent until 2012, and then the patent ran out, so therefore, their rural tees ranaut and they file bankruptcy. And what if those executives could have said, I don’t get this, I don’t understand your idea, but change my mind. Tell me why you think this is a fantastic idea.

0:19:49.9 S2: And let’s see what we can do with it, who knows what the world would look like, but it’s just such an easy way to look at someone in your team and say, I don’t think your idea is right, never knowing what that really could mean for your organization, yeah.

0:20:03.7 S1: Let’s let somebody build a case for it and see if they can vet it out and… Where’s the harm in that? Really, there isn’t any… Unless you have a fear of being wrong, and I’ll tell you as an executive coach, I have caught myself red-handed at what I call the advice trap, when actually my client really just wanted me to listen, but I was trying to solve their problem for them too, quickly by just giving him an answer, when I just need to just listen. So let’s talk about power plays and how those, for lack of a better term, play into how teams function and work, so what have you seen around power place?

0:20:52.4 S2: I think… What do we think about the power play in the Executive Circle? One of the things I so commonly see is that you get the… Now in the world, a virtual board room and everyone’s around the virtual table, and every executive that’s leading their department shows up with their own agenda because they’re trying to protect themselves or trying to protect their team, they’re trying to protect what they think is right, and if they could stop and pause and say, None of my needs and my team matter other than the objectives of the organization, and say, really focus on what the organization needs, so that then they take that and make it come to life within their group or their department, but too often, we’re so protective over ourselves that when we get around the table and say something’s gone wrong, it’s all finger pointing that person and this person and all of this, and it’s like, Who can we stop on the hardest so that we look just okay, like if I can make you look worse, I’m pretty darn, I blame-storming. Yeah, I love that term. That’s a great term that you used, and the reason why is because they are not interested in success of the organization, they’re interested in the success of them and their team, and I think that’s one of the most dangerous things when you put a group of executives together as a have to, under no circumstance, be there for the good of the organization and not for the good of their own team, and that’s kind of counter-intuitive.

0:22:23.7 S2: We’ve been told protect your people, protect that, do this, but no, you have to protect the organization first…

0:22:29.6 S1: Yeah, it’s almost like we get the mentality, we’re on survivor who voted off the island, or we want our team to be the lone one that emerges from this… You know, I’ve been traveling this week to other parts of Missouri, I had two executive teams that I work with this week, and in both of those situations, the conversations we had started revolving around trust, and of course, trust is the foundation of every relationship, especially when you get to the level of an executive team, but I was driving home last night here to Columbia, and I was thinking, I’m talking to Jennifer tomorrow, and I’m gonna ask her about trust because these conversations were really interesting and I wanted to get your trust take. So to speak.

0:23:18.1 S2: Trust, it’s like this invisible thing that we’re all trying to get in our hand, so when you think about trust, it’s the guarantee that someone’s gonna do what they say they’re gonna do, it’s the guarantee that someone’s going to be respectful to you and all of those things.

0:23:37.9 S1: Or maybe that you just have my back.

0:23:40.2 S2: Yeah, have my back. Exactly, and I think that trust is really hard because of the way our brains are built, our brain has one job and that’s to keep us alive, and it does that through fear, and so when someone says something that seems very benign, like, I don’t think your idea is gonna work. Then your brain kicks off some chemicals and says, Oh, I guess my ideas don’t work here, I’m not good enough to be here, your brain starts telling you these stories, and then all of your sudden like, Well, how dare they tell me… I’m not good enough right now, all of a sudden you think they’ve said it when that’s not true, you created it in your own head, and that’s why as leaders, we have to be really conscious of our words, because our words create worlds like the world we live in… And they also create the stories that someone creates in their head towards you, towards a company, towards a team, towards themselves, and trust is really rooted in not only action, but really also very heavily rooted in language and… Our language is incredibly important.

0:24:53.2 S1: Absolutely. Perception is reality to a person, whether or not it’s the actual reality is really… Sometimes it doesn’t even play into it because that person has bought into that narrative and their self-talk, so to such degree it’s real to them. Right.

0:25:16.0 S2: Yeah, and our brain does that to process information, that’s just how it works, it’s this file sort delete, kind of keep in the back folder mentality, and it’s interesting ’cause we make up stories and we don’t know the truth all the time in our head, I’m always like if you’re going to make up a story where you do not know the truth, at least make up a good story that will serve you that you can believe, like what if you thought… You know what, they were in a bad mood today, and so they just weren’t open to hearing my idea, but it’s really still a really great idea when the time’s right, I wanna re-approach it. Okay, that’s a much better story than my store… My ideas are horrible. I guess I can’t work here. Wait a minute, they don’t like my idea, it’s like, just create one that’s much better if you’re gonna create something…

0:25:58.4 S1: Yeah, and they start generalizing it too, it starts out that way, and then it goes, well, no one likes my ideas… Right, just really debilitating. Well, what should I have asked you about today, what’s on the table that I haven’t brought up that you think would be important for our audience to know?

0:26:17.0 S2: I think what’s important for our audience now today is what are the competencies of future leaders, and how is that different than yesterday…

0:26:27.2 S1: Great, tell us about it.

0:26:29.3 S2: So I think that when we look at competencies that we’ve all been told, ride over the last few decades, they’re not really working anymore, I think that the competencies of our future strong leaders, I think number one, strong leaders will be able to lead teams in which they don’t know how to do their job. Because there used to be a world where we would like level up, right, or you did this and then you got promoted, then you did more of that, and you got promoted, you did more of that, then you got promoted, and you supervise people who did what you did well, the work changes so fast now, whatever work you did 10 years ago, your team is doing something completely different in getting it done today, and so you don’t understand it, and so I think leading teams and a productive way where you don’t know how to do their job is gonna be incredibly important for our future leaders, I also think that decision agility is gonna be important, and that’s not like I’m gonna have plan A, B-C, because you create plan A, B-C with information you have in front of you, but the world moves so fast, you have to be able to make a decision with as much information as you have at the time and be open to new information coming at you that will change your mind or change the direction, and because if you hold on to decisions to tightly in a world that changes as fast as ours, your decisions might not work, and you’ll hold on to him.

0:27:56.7 S1: Boy, I love it. That’s fantastic advice and wonderful for every one of our listeners to grab hold of today, Jennifer Thornton is our special guest today, her consulting firm is 304 coaching, and she works with companies on the things that we’ve been talking about today, how to not fall off the talent Cliff, How to Make sure you invest your dollars more wisely as far as developing your people and how to scale your business in a smart way where your talent and performance is concerned. Now, Jennifer, I’ve got a list of questions and I ask every guest that comes on the show, so I want to run these value here in our last little bit of time together, would it be… Alright, that’d be great. Right. Okay, how are you ready? I think so. Here we go. What’s the best memory that immediately comes to mind for you.

0:28:47.8 S2: A sunny day on the lake with friends and family.

0:28:50.3 S1: And… Which lake is that now, ’cause you’re in do is so…

0:28:53.4 S2: Yeah, it’s always been like a text home, but where you’re in the process of moving to Austin, so it will be like Travis. Oh.

0:29:00.9 S1: Alright, great. Who’s the number one hero in your life? My great-grandmother… What was her name? Helen Maxwell, and what made her a hero for you?

0:29:11.0 S2: She had her Master’s degree in Education in the 18th century. That is so far, the 1800s, I guess actually, in the 1800s. And she was a feisty thing, and I think she was probably born way before her time, but she definitely started this culture of the women in our family being independent and strong and having a voice, and… It all came from her.

0:29:37.8 S1: She might have told Steven F. Austin now, the Cathcart, you never know.

0:29:41.8 S2: She would have told anyone how to do that, and she was no joke.

0:29:46.3 S1: What is the top value you subscribe to. Humanity, who is the most important person in your life?

0:29:54.8 S2: Well, obviously, my spouse, we’re supposed to say that right, but I think that not only is he that won the most important, but really the five people I spend the most time too, I do subscribe to your… An average of the people you spend the most time to open the most time with, and so I think all of them are incredibly important.

0:30:13.2 S1: What’s your favorite thing in the whole world?

0:30:15.3 S2: Words, I love to read, I love to have great conversations. So words. What’s your favorite food? Oh, that’s a hard one. Chocolate Indian food pizza rotates.

0:30:32.6 S1: What’s the most beautiful place you’ve ever visited…

0:30:37.7 S2: It might not be beautiful, like you might think beautiful, but one of the most incredible experiences I’ve ever had was in she and China at the terracotta warriors. That was beautiful.

0:30:47.2 S1: Oh yeah, if you could describe success in one word, what would the word be shared… How do you wanna be remembered?

0:30:58.1 S2: That I gave more than I got. If.

0:31:00.9 S1: You could go back and talk to a young Jennifer, what would be the advice for her…

0:31:05.6 S2: Oh, this one is so easy. I just look back up myself and think why it would be… Stop trying to be a perfectionist, that you’re holding yourself back and you’re using perfectionism to cover up your fear…

0:31:20.8 S1: Success, not perfection, right? What is your favorite? Sound laughing with my friends. I like it, and of all the lessons you’ve learned… What is the best lesson?

0:31:35.3 S2: Oh, that’s so hard. I think the best lesson I have learned to tell the truth sooner…

0:31:43.3 S1: I like it. So Jennifer Thornton has been our special guest today, Jennifer, tell everybody how to find out more about you and 304 coaching.

0:31:51.6 S2: So you can check us out at 304coaching.com, that we can also continue to the conversation on LinkedIn and you can find me at Jen Thornton ACC.

0:32:01.1 S1: Listen, thanks for… Again, thanks for providing… Turn for me today, and I feel like we could have gone on and on. So we’ll have to come back some.

0:32:09.8 S2: Time. I would love to. That would be fantastic.

0:32:12.4 S1: Jennifer Thornton, everybody, I will have a business and leadership lesson next on better than before, because Adventure still needs chasing. We gave the newly redesigned 2021 supercross track a more powerful engine, plus standard symmetrical all-wheel drive, and super is the most trusted brand for six years running according to Kelly Blue Book Love. It’s what makes super super. Join us for the Subaru, a lot of love event going up now, university Subaru home-grown. And proud of it. Sedalia details receive weekly coaching tips from Tony Richards delivered straight to your inbox. Whether you’re a CEO or an entrepreneur, Tony can help you reach your goals and give you a competitive edge within your industry, Tony’s Monday morning coaching memo covers topics ranging from leadership development, did teamwork, did company culture and more, text the word leadership to 38470. To sign up for Tony’s Monday morning coaching memo. We’re sign up online at clear vision development dot com. Welcome back to better than before. I wanna talk to you today about role clarity and leveraging it for elite performance. What are all the roles? You live and perform. I’ve often said that your life is a movie and you’re the star playing the lead role, while you’re the most important role player in your life, you often have other lead roles to play in various supporting roles also, I’ve known people who’ve identified up to eight different roles or more that they have to juggle and separate, they have to engage mentally in the moment between being a mother, a wife, a support person, to coach, a sales person, so on and so forth.

0:34:12.9 S1: Part of the evolution into becoming an elite level performer is the ability to really take note and be able to shift into and out of the various roles that we have accountabilities in. For those who often struggle with performance in life in general, there’s often difficulties not only and clearly defining the various roles, but also because there’s a lack of clarity, and there’s a lack of engagement because of that lack of clarity, this can entail such examples as not mentally finishing one job in one role before trying to get into another job in another role, and never quite doing any of it fully and entirely at a high level, nothing really ever gets finished, leaving a lot of unresolved loops open in our thinking. This is mentally exhausting and also pretty frustrating, which often leads to fatigue and stress, and especially in this covid 12 months that we’ve been experiencing, many people really struggle both consciously and subconsciously with unfinished task projects and all of that takes a huge toll on us. There’s a lot of stress with that. You get very fatigued with IT, role conflicts can be solved by people on the fly, if they have clarity and equal love and passion, let’s say you’ve got a deep passion and love for your husband and your career equally, and it’s just hypothetical.

0:35:36.2 S1: Okay, don’t go overboard here. This is just hypothetical here, so let’s not go overboard, but when you’re a wife and you work for a corporation, and when everything is normal and there’s no emergency, when there’s no conflict about which takes precedent, everything is fine. When the corporation has an emergency and your husband is normal, then your career job and the corporation is gonna take precedence, you might not make it home each night at regular time, you might not make dinner or you might not… Be able to get to everything, so you have to skip time that is normally allotted to your family as a wife and a mother, if the corporation is normal and your husband has an emergency, your husband then takes precedence, you might not get to work at your usual time or you might not work at all for a de or more, your attention span while you’re there, maybe waning and somewhere else, see, the big conflict comes when there’s an emergency at the corporation and with your husband, when you have two emergencies going on, your husband should take precedence, but that’s not an automatic choice, which creates the conflict as different as it may sound, there may not be clarity on the roles, which can cause some decision-making like this to become shaky.

0:36:54.6 S1: Now remember in the scenario, I just laid out the passion and the love for each one is equal, that’s not often the case, the biases for these things can be slightly different to vastly different, which also enters into the total equation. We’re also doing these things at the speed of thinking, which is pretty speedy, often we take action or make decisions without really thinking it through, we take action, as is often described on instinct, will satisfy our hunger and passion in various ways, but it’s always based on the value amount we place on the role we’re playing, some performers love the job role they’re performing, so their value level for that role is high and judgment is low, others hate their job roles, so judgment is high and value for the role as low… Think about your various roles. Think about the roles you could be playing, you might be playing the role of husband or wife, or spouse, or mother, or father, or parent, son, daughter, brother, sister, you could be a friend, you could be anywhere from a best friend to a casual friend, you can be playing a role in a career or a job, you could be performing as a peer, a colleague, a teammate, you could be performing as a supervisor, a leader, a boss, consider the value or love, whichever…

0:38:17.8 S1: Where do you wanna use? The value are the love you place on each role and or the judgment you have for it, which is the disdain, dislike or the hat, we have masks that we wear, we have behaviors, we adapt and modify for each one of those roles as well. If those get stretched too far, if we don’t process events happen around us properly, or if we don’t get enough water or we don’t eat right, this can all lead to stress and fatigue also. I use very sensitive tools to help evaluate and discover clarity and all these roles in all these situations, and it’s one of the most powerful ways that I help individuals get to the elite performance level. Here are some other questions that might be helpful for you to think about, how do social surroundings affect the role you’re playing, what role does personal power and control play in each role you have to conduct in your life and into the lives of others? What are some of the roles you play in your life and what are some of the behaviors that are present each time you play one of those roles, do you take time to shift gears between each role and adjust your mindset and mood before entering the next role in other words, when you’re shifting from career person at your organization into husband or a wife or a mother or a father, do you take a little time to shift gears moving into that other role, or is it just one big blur that you’re doing all these things? How much time do you think you should take to make an adaptation and adjustment or a shift, these are all things you need to think about that I think could possibly add to your satisfaction and reduce some of your fatigue and frustration.

0:40:03.7 S1: Well, that’s our show today better than before. It’s sponsored by university super RO. Join us for the a lot to love event going on now, university super re-home grown and proud of it. You can follow me on Twitter at Tony Richards for and at clear vision dev. Come on over and join our Facebook pages, they’re absolutely free clear vision development group, or you can join my personal Facebook page, Tony Richard speaker, author coach, on behalf of our associate producer, Whitney Coker and Chief producer we and foster in Tony Richards reminding you all the time and every day that everything gets better. When you get better. Thank you for listening to better than before with Tony Richards of business leaders podcast, powered by clear vision development group. For more resources from Tony has a clear vision development dot-com. Join us next time for another episode of better than before with Tony Richards. You do a… Vespidae podcast is a part of the C-suite radio network for more top business podcast. Has it cashed dotcom?

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